How does customer support work?

Question

How does customer support work?

Accepted Answer

Real people answer messages. You can write through messengers. We reply until 19:00 on weekdays and 18:00 on weekends. We don't have a phone line, but we try to respond as quickly as possible to messages in your preferred messenger and email. If you want to leave feedback about a completed service, the fastest method is to rate it in your personal account. We always reach out if the rating was negative.

How does customer support work?

Other frequently asked questions